Acceptable, Accessible Services / Resources

A list of session properties:
Author	Elizabeth Neill
Module	10 – Engagement and Listening with CYP and Their Families
Duration	20 min
Level	1

Learning Objectives

Having completed this session you will be able to:

Explain how children, young people and families gain access to care, and the way in which care is delivered matters to engagement and hence outcome
Describe some of the key methods for increasing access and acceptability
State the advantages and disadvantages of different approaches

This session uses self assessments that help you check what you have learnt. You do not have to use them and your answers are not seen by anyone else.

Links

A Lifeline of Support consultation, The Market Place, Leeds View document

Hear by Right – National Youth Agency View document

How many times do we have to tell you? National Advisory Council View document

Reaching the ‘hard to reach’ – lessons learned from the VCS. A qualitative study BMC Health Services research, 2010 View document

Tackling Stigma – a practical toolkit View document

Time to Change View website

Downloads

Select each item to open it.

References

Right Here – A voice and a choice for our mental health. Right Here Sheffield Summary - 2010-2013. View document
Young Minds. Children and Young People’s Manifesto for Change. View document
Flanagan SM, and Hancock B. BMC Health Services Research. BioMed Central Ltd, 2010.
Article 12 of the United Nations Convention on the Rights of the Child (UNCRC), 1989.
Health and Social Care Act, 2012.
Department of Health. No health without mental health: a cross-government mental health outcomes strategy for people of all ages – a call to action. 2011; London: DH. View document
Department of Health. Children and Young People’s Improving Access to Psychological Therapies Project. 2013; London: DH. View document
National Youth Agency. Hear by Right - Supporting Organisations in Putting Young People's Voice at the Heart of Service Delivery. View document
You’re Welcome Department of Health self assessment framework. View document