Think about a time when you were referred by a GP to some kind of specialist service. If possible, the referral issue should be something which felt very personal, emotional or sensitive. Imagine that your appointment has arrived in the post for a service you don’t know anything about.

Make a list of things that would help you feel better about going to the appointment, and things which would put you off or make it difficult.

Try and include:

• The location
• The information which is available to you
• What you would like to see and experience when you arrive

Record your thoughts on the worksheet provided.

Click here to download a copy of the worksheet.