‘You’re Welcome’ is The Department of Health’s quality criteria for young people friendly health services [9].

‘You’re Welcome’ is a useful self assessment framework to help staff and organisations consider practical elements of a service and its accessibility.

It endorses a collaborative approach with young people so that they can help assess and evaluate the accessibility of a service.

It can be used as guidance to ask important questions about your service, or as a process to work towards a quality mark.